Service Manager Trainee (Head Teacher)

Description

As a Wall Street English Foreign Teachers you will have all the necessary tools and materials available to deliver fun, social, and engaging classes that ensure students are learning, understanding, and applying their new knowledge.

Wall Street English promotes a professional and supportive environment that encourages growth and development, not only for the student, but for you as well. You will be part of an international team that focuses on top quality lesson delivery and student satisfaction.

Why wait to create a beautiful future filled with countless opportunities and wonderful experiences? Start Now!!!

Location:Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Nanjing, Suzhou, Wuxi, Tianjin, Qingdao, and Foshan.


Job Description:

SMT will be trained to be a qualified center Service Manager (SM) to provide leadership to the center service team. SMT will work closely with SM and center service staffs (Foreign Teachers (FT), Study Advisors (SA) and Customer Service Assistants (CSA)).

Average of 20 teaching hours & 20 SM Preparation hours per week (Schedule distribution subject to center and training requirements).

We are currently seeking an experienced professional to join our team, your journey can start today.


Principle Responsibilities:

1.   Demonstrate ability to teach excellent classes incorporating Wall Street English (WSE) methodology.
2.   Develop familiarity with core and supplemental WSE classes and products.
3.   Build rapport and respect among students and colleagues.
4.   Develop an understanding of SM responsibilities and daily/weekly/monthly tasks.
5.   Develop a comprehensive knowledge of WSE Service KPIs.
6.   Continue to balance FT teaching responsibilities with professional development.
7.   Understand the roles and tasks of center SAs and demonstrate an ability to evaluate SA performance.
8.   Understand the roles and tasks of center CSAs and demonstrate an ability to evaluate performance.

Qualifications:

1.   At least 2 year management experience in multi-national company, education sector preferred;
2.   A passport from an English Native Speaking country (United States, Canada, New Zealand, Australia, United Kingdom, South Africa, Ireland)
3.   Teaching certificate: CELTA or equivalent, an excellent teacher is preferred;
4.   Bachelor’s degree or above;
5.   Strong communication skills;
6.   Strong leadership capability;
7.   Win-win thinking, ability to handle complaints;
8.   Able to work under pressure;
9.   Able to working flexible schedule;

 We offer:

- Basic salary: CNY 17,000 - 20,000
- CNY 3,000 for housing.
- Bonus: CNY 2,000 based on the focused months.
- 100% of Z visa and work permit costs are covered, agency assistance for Z Visa application.
- Full coverage medical insurance.
- 11 days of Chinese national holiday plus 10 days of paid leave.
- Mandarin Chinese lessons for beginners.
- New hire training, plus ongoing seminars and workshops.
- Student and staff referral bonus system.
- Private airport pickup and transportation upon arrival.
- Teachers are put up in a hotel for up to 10 days fully paid upon arrival.

Required Skills

native speaker 2 year of teaching celta tesol tefl bachelor's degree 2 year of management exp.

Salary

Basic Salary: CNY20,000

Specific Requirements:

Native English Speakers Only
Required
Required

Screening Questions:

1. Are you interested in teaching adults?
2. How many years of management experience do you have?
3. Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Nanjing, Suzhou, Wuxi, Tianjin, Qingdao, and Foshan. Which city are you most interested in working in?
You cannot apply to this job because this job posting is closed. Check out other postings by this employer below or search ESL Jobs Lounge for other open jobs.

Wall Street English (WSE)

Location: China | Since: 30 Apr. 2019

Wall Street English is a global leader in language learning, and owned by Pearson, the world’s large

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