Chiara Vittoria
About Me
Introduction:
Briefly, I am motivated, self-driven, highly organised, I lead by example and I am customer focused.
I am very creative, energetic and efficient.
Between 2013 and 2016 I resided and worked in Australia in a number of positions in hospitality ranging from service to supervision and management. After I earned my Cert. IV in TESOL I moved to Jinan (China) where I worked as a full-time ESL Teacher for an English and Art training centre. I also participated in a project and I taught middle school students in a public school. After my teaching experience in China I moved to Izmir (Turkey), where I worked as a full-time ESL teacher in a Turkish-American Association Preschool, performing various techniques and methods developed in the world for pre-school education such as: Maria Montessori and Reggio Emilia's Training Methods. I also took part in a project to enhance the new ESL teacher’s teaching methods and approaches.
At present I live in Melbourne, I moved back to Australia in 2018 after my teaching experience in Turkey.
In addition, I am an Italian tutor and I teach Italian as a second language to different ages.
In December 2016 I completed Certificate IV in TESOL which provides for teaching of ESL students at various English levels. Together with my Diploma in Hospitality, this accreditation allows for teaching beyond English into Hospitality and Customer Service.
Furthermore, I earned a Degree of Languages and Foreign Literatures – Comparative Studies in Italy in July 2012.
My internship consisted of experiencing English teacher assistant role in the public institute “G. Pascoli” of Ragusa, working in primary and secondary school classes. (100 hours in January 2009). After my internship I took part in a volunteering ESL teacher program from February 2009 to February 2012 in the private institution “Istituto Tecnico Paritario Michelangelo” of Scordia.
I also Completed Certificate of Formative Activity of 3 CFUs - Seminar of Didactics of Italian to foreigners (Ls/L2) (2006).
Education
UNIVERSITÀ DEGLI STUDI DI CATANIA, Facoltà di Lingue e Letterature Stranire (University of Catania, department of Languages and Foreign Literatures)
Academic curriculum Comparative Studies • Major: Languages and Translation
July 2012
OZFORD COLLEGE, Melbourne (CBD), Australia
Diploma of Hospitality SIT50313 • Major: Hospitality Management
April 2016
OZFORD COLLEGE, Melbourne (CBD), Australia
Certificate IV in TESOL Major: ESL Teaching, Training and Assessment
December 2016
Experiences
Food&Beverage Supervisor
Grossi Florentino Restaurant, Melbourne, Australia
February 2020 to Current
Customer service provider in Restaurant.
Responsible for provision of highest level service experience, including supervision and training to staff of various ages, competencies and language proficiency.
Provided innovative training and on the job mentoring in accordance with organizational policy to help workers to meet job standard and entry criteria.
Food&Bevarage Supervisor
QPO Cafe, Bar, Restaurant & Events, Melbourne, Australia
February 2019 to February 2020
Customer service provider in Restaurant and Function.
Responsible for provision of highest level service experience, including supervision and training to staff of various ages, competencies and language proficiency.
Provided innovative training to new staff at a very high level, and motivate staff to provide high level of customer service experience efficiently and effectively.
Fulltime ESL teacher for kindergarten students.
TAD Preschool Mavişehir, Izmir, Turkey
August 2017 to August 2018
Performing
various techniques and methods developed in the world for pre-school education,
such as Maria Montessori and Reggio Emilia's Training Method.
Conducted lessons encompassing a range of skill building activities in the four areas of language learning: Speaking, Writing, Reading, and Listening.
Received
consistent positive feedback from the students’ parents and the school director
on my teaching ability and my excellent class management skills.
ESL teacher - internship/volunteering program
Istituto Comprensivo "Giovanni Pascoli" Ragusa (Italy)
January 2009 to February 2012
English teacher assistant role in the public institute “G. Pascoli” of
Ragusa, working in primary and secondary school classes.
Plan, organize, and provide instruction in English that meet the school standards.
Develop and deliver lesson plans that utilize a broad range of appropriate
teaching techniques and strategies.
Address all aspects of communication through appropriate instruction that
develops each student’s ability to read, write, speak, and listen in the
appropriate content area.
Establish and maintain standards of student behavior required to run an
orderly and productive classroom environment
Food&Bevarage Supervisor
Grossi Florentino Restaurant, Melbourne, Australia
September 2014 to June 2016
Customer service provider in Restaurant.
Responsible for provision of highest level service experience, including supervision and training to staff of various ages, competencies and language proficiency.
Provided innovative
training and on the job mentoring in accordance with organizational policy to
help workers to meet job standard and entry criteria.
Food&Bevarage Supervisor
Clarion Suites Gateway Hotel, Melbourne, Australia
February 2014 to January 2017
Customer service provider in Café – Bar – Room Service – Function.
Responsible for providing service, supervision and training to staff of various ages, competencies and language proficiency.
Provided innovative training and on the job
mentoring in accordance with organizational policy to help workers to meet job
standard and entry criteria.
ESL Teacher
Qinglongjie Primary School, Jinan, China
May 2017 to Current
Part-time ESL teacher for grade 5 and grade 6 primary school students.
Conducted lessons encompassing a range of skill building activities in the four areas of language learning: Speaking, Writing, Reading, and Listening.
Received
consistently positive feedbacks from the students and the Chinese English
teachers on my teaching ability and the ‘fun and original’ nature of my
classes.
ESL Teacher
Lenz English and Art training school, Jinan, China
February 2017 to Current
Full-time ESL teacher for kindergarten and primary school students.
Develoing a curriculum that takes an overall approach to English study or it may focus on a specific aspect of language use, such as life skills, literacy, phonetics or vocational and workplace English. Both approaches involve teaching students basic English skills, such as listening, reading, writing and speaking.
Able to develop interactive and stimulating lesson plans and programs for students and consistently receive positive feedbacks and evaluations from the students, from the students’ parents and the other teachers. As a result, students perform exceptionally well in their English exams and works.
Adept at developing and maintaining relationships with students and colleagues, as I am a team player and supportive manager with an open and communicative approach.