My Profile

Marche Lee Pitts

KwaZulu-Natal, South Africa

About Me

Current city:
KwaZulu-Natal
Current country:
South Africa
Country of Citizenship:
South Africa
Age:
22

Introduction:

Hi, my name is Marche' . I am a warm and caring individual who wants all children to be successful learners and works to create a classroom atmosphere that is stimulating, encouraging and adaptive to the varied needs of students. A career in teaching English to speakers of other languages offers opportunities to experience other cultures and make new friends.

My aim would be to learn and develop my teaching skills. I would like to establish myself as a competent teacher. 


Education

Kloof High School

Diploma

December 2013

College - Skyy Aviation Academy

Certificate of Achievement - Aviation Certificate

February 2015

Experiences

Airport Operations - Customer Service Agent

Comair Limited

August 2015 to Current

Job Purpose:

To provide an excellent quality service to customers in respect of passenger handling services. Performing a wide variety of duties at departures, boarding gates and arrivals, including the verification of travel documents and assisting special needs passengers within the airport environment.

Duties:

Provide face to face service to passengers and attend to their different needs in a professional manner.
Maintain composure while working efficiently in a fast paced environment, providing excellent quality service.
Assisting passengers in a friendly manner as needed through arrival and check-in processes.
Process tickets, check and monitor baggage for size and assign seats.
Ensure passenger’s identification are verified and checked such as passport validity and visa depending on destination.
Working efficiently and maintaining company loyalty.
Continually provide a high level of integrity.
Track major customer complaints and report key issues to supervising colleagues.
Interact with internal teams to ensure consistent and reliable customer service.           

Skills

customer service focus good communication skills works on microsoft excel and powerpoint swimmer

Languages

afrikaans a bit of french english (native speaker)

Videos


Short Video

Portfolio

Graduated - 2015

Recent Photo

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