I am an international school director with experience in team management, change management, conflict resolution, and staff development. I Interact with sensitivity and persuasiveness with staff, parents, and other stakeholders. I provide mentoring, training, functional guidance, problem-solving support, and professional development to staff. I am fluent in oral and written English, Spanish, and Arabic with basic proficiency in Mandarin and French.
MA in Educational Leadership and Management
June 2022
BA of Political Science, Minor in Spanish
June 2010
High School Diploma
May 2004
Course Completion: Management and Leadership: Planning your Personal Development
December 2019
Course Completion: Management and Leadership: Leading a Team
December 2019
The Role of the Coordinator (Cat.3)
June 2019
TKT: Young Learners
July 2016
Intensive 120-hour TEFL Certificate
October 2016
Roger's House Palliative Care Facility
March 2013 to October 2015
-Volunteered at palliative care hospice for children, providing end of life treatment.
-Performed receptionist duties: Taking notes and memos, reporting and registering schedule changes, contacting colleagues for available shifts, building strong bonds with resident children and their families, and providing the first line of defense for the building by supervising all entry points to the building.
-Took part in the Roger's House Telethon for life. A program to raise funds to help families and children residing at the house also provide for the purchase of life sustaining new needed equipment.
-Trained new volunteers according to guidelines and set standards.
Emirates Airlines
July 2011 to October 2012
-Conducted onboard security procedures and measures, including emergency evacuation and restraint procedures.
-Generated and supported solutions for distressed passengers or complaints promptly.
-Demonstrated initiative to help passengers and the ability to work under pressure.
-Communicated with passengers in their language of choice: English, Spanish, French, or Arabic, and made all announcements accordingly.
Donoworx
December 2012 to January 2015
-Promoted Child Sponsorship Program on behalf of World Vision, using several languages in communicating with customers from different backgrounds.
-Trained staff members to perform assigned tasks to the best of their abilities.
IOM - International Organization for Migration
January 2014 to January 2015
Undertook the overall logistical actions, including office space and equipment procurement, ensuring that it is conducive for reliable operations.
-Trained staff members to perform assigned tasks to the best of their abilities.
-Prepared property lease contracts and rental agreements in coordination with LEG HQ, ensuring that the IOM Country Mission is aware of contractual terms and conditions.
-Liaised and coordinated with the IOM Country Mission regarding procurement and service requirements to consolidate the overall procurement process, optimize purchasing power, and generate reports for donor reporting.
-Liaised with the Admin/Finance Officer to ensure that
appropriate funds were available for purchase,
receipts were received when payment was conducted in cash,
the owner's compliance with contractual agreements was monitored and coordinated for the payment of utilities.
-Assisted with the training and evaluation of new staff.
-Performed other related duties as may be assigned.
CGR Concept
March 2015 to November 2015
-Created and maintained client databases.
-Assisted in the recruitment and hiring process.
-Developed money saving strategies for clients.
-Trained newcomers on service standards and professional procedures.
-Was responsible for the completion of sales within the Capital Region.
HOLAS - Humanitarian Organization of Latin American Students
December 2012 to December 2015
-Taught Spanish to Canadian university students.
-Prepared lessons.
EF- English First
February 2016 to February 2017
-Taught English to young learners and teens.
Walton International School Xuzhou
April 2018 to June 2018
-Taught English to primary and secondary school students.
-Trained staff members to perform assigned tasks to the best of their abilities.
-Organised school events.
-Prepared and delivered lessons.
-Taught between 18 and 20 periods weekly.
Walton International School Xuzhou
September 2018 to June 2019
-Oversaw and developed a team of 20 foreign teachers through management related changes.
-Trained staff members to perform assigned tasks to the best of their abilities.
-Recruitment and selection.
-Managed, developed, and evaluated staff performance.
-Upheld human resources procedures, education bureau standards, and standards set by the Head Office.
-Taught between 24 and 32 lessons per week.
Walton International School Xuzhou
September 2019 to Current
-Set academic goals; ensure the delivery of a strong English as a Second Language program while abiding by national regulations.
-Trained staff members to perform assigned tasks to the best of their abilities.
-HRM duties including but not limited to recruitment and selection.
-Built a school culture based on collaboration and integration.
-Developed a code of conduct and standards for teachers and staff members to follow.
-Oversaw, develop, and evaluate staff performance.
-Managed human resources activities while maintaining the education bureau and the Head Office standards.
-Led staff recruitment and improve staff retention over two years.
-Promoted strong ties with the school community; students, parents, staff, and teachers.
-Maintained quality communications with high-profile guests.
Walton International School - Reference ...
Emirates Airlines - Cabin Crew Ab-initio...
IOM - International Organization for Mig...
IOM - International Organization for Mig...
Parliament of Canada- Reference Letter...
Walton International School - Advanced E...
Certificate of Excellence - Walton Inter...