Crystal Inventor
About Me
Introduction:
Confident hospitality professional holding a Bachelor’s Degree, with an excellent command of English and immersed to diverse people and culture. Eager to obtain a full time ESL teacher position in a school that will utilize my knowledge and help enlighten young minds.
Education
John B. Lacson University
Hospitality Management
April 2014
The TEFL Academy
Level 5 Certificate in Teaching English as a Foreign Language-168 Hours (ongoing)
December 2020
TEFL Professional Development Institute
120 Hour TEFL Certification
October 2020
Experiences
Volunteer-Outreach Program
Ikthus Church Bacolod
May 2009 to April 2014
Educating kids (1-14 years old) in slum areas, organizing fun activities/games and preparing food after classes
FRONT OFFICE SUPERVISOR
Bab Al Qasr Hotel Abu Dhabi, UAE
May 2014 to January 2019
Briefing the team on new packages and promotions, planning and assigning workload
FRONT OFFICE SUPERVISOR
Rixos Saadiyat Abu Dhabi, UAE
February 2019 to Current
Handling complaints and ensuring guest satisfaction, plotting of weekly roster and vacation requests, daily training of staffs as per standard operating procedure Departmental trainer Recipient of Certificate of Excellence -Most positive guest feedback and reviews
Sales Executive cum Executive Assistant
Crimson Resort and Spa Cebu, Philippines
June 2014 to December 2016
Drafting proposals and contracts, presenting new packages to client, assisting the executive for administrative works, taking minutes of the meeting, setting appointments, replying on guest reviews on behalf of the company