Khaled Elgendi
About Me
Introduction:
Name: Khaled Reda Zaki. Age: 33. I have 10 years experience in contact center field (Customer service - Sales). More than 9 years as a manager. More than 5 years as a senior manager. Six sigma certified. Self motivated. High level of flexibility. High level of negotiation skills. Strategic thinking. Also worked as an ESL Teacher in China for over a year. I used to work in Weifang city, shandong Provence and Beijing
My wechat id is: patrickcarter86
Email: Khaled_elgendi86@hotmail.com
Phone number: +201001671881
Education
Helwan University
Bachelor degree in Economics
September 2009
Experiences
ESL Teacher
Creative Bird
May 2018 to March 2019
Teaching English for kids in Creative Bird kindergarten in Weifang, China.
ESL Teacher
Angel wings
March 2019 to June 2019
Teaching English for kids in Angel Wings kindergarten in Beijing, China.
Service delivery Team Leader
F.A.S INTL
June 2008 to October 2011
Managing a call center telesales team
Service delivery manager
Centro Global Solutions
October 2011 to May 2018
Managing a call center containing 5 teams (sales, marketing and customer service)
Skills
Languages
Videos
Portfolio
Me, my wife and our agent (Rayner) in Be...
Me, my wife and our agent (Rayner) in Be...
Me, my wife and our agent (Rayner) in Be...